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How do I change my payment method?

You can manage your saved payment method any time. We keep one method on file at a time, so "changing" it means clearing the saved one and picking a new one on your next purchase.

The easy way: your Billing section

Head to your account and open the Credits tab. If you've got a method saved, you'll see a Billing info section showing the card or account on file, with a Remove payment method button. Remove it, and the next time you buy credits you'll be prompted to add whatever method you want to use instead.

Or switch at checkout

When the payment window opens during a purchase, you can also hit the "change payment method" link to pick a different one on the spot, without clearing anything first.

What we accept

Credit and debit cards, PayPal, Venmo, Google Pay, and Apple Pay. Processing is handled by Braintree (owned by PayPal), so anything those services support, we support.

If your payment keeps getting declined

It's usually a Braintree-side decision and we can't override it. Easiest fix: switch to a different method (PayPal often works when a card doesn't, and vice versa). See the "Payment didn't work or credits didn't appear" article for more on troubleshooting.