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Claiming a gift voucher

If someone's sent you a gift, you'll receive an email with a voucher code. Here's how to redeem it.

Where to redeem

Head to submithub.com/gifts. Paste the voucher code into the form, hit Claim, and the premium credits land in your balance. If the sender's email included a direct link, clicking it takes you to the claim page with the code pre-filled. If you're already logged in as a SubmitHub user, you'll also see a banner prompting you to claim.

Who can send gifts

  • Any SubmitHub user can gift premium credits to anyone by email. See the "How do I gift credits to someone?" article.
  • Curators also earn separate monthly gift credits they can pass to artists. See the "Sending gifts to artists" article.

Either way, you redeem the voucher the same way.

How many credits you'll get

Depends on the gift. A user gift is whatever amount the sender chose. A curator's monthly gift is up to 10 premium credits.

When they expire

Curator monthly gifts don't expire once sent. User gifts expire 90 days after sending if unclaimed, at which point the credits return to the sender. So if you've got a user gift waiting, claim it within 90 days.

Past gifts

The submithub.com/gifts page shows a history of gifts you've previously claimed, with date and amount.