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Canceling a package

You can cancel a package any time. You can stop the whole thing or just one piece (playlist, Meta ads, blog) and let the rest keep running.

Where to find it

Open your package page. You'll see a cancel button next to the package status. Each budget row also has its own grey trash icon if you'd rather cancel that single part directly.

Cancel a single part vs. everything

The cancel button next to the status opens a chooser. Pick the part you want to cancel, or hit Everything to stop the whole package.

  • Part cancel: stops just that part (playlist, Meta ads, or blog) and refunds its unspent credits to your balance. The package stays alive. You can add credits back to that part later to resume it.
  • Everything: stops every part at once, refunds all unspent credits, and trashes the package.

The trash icons on individual budget rows are a shortcut for the same part cancel: faster than going through the chooser when you know which piece you want to stop.

If you have active curator campaigns

The cancel flow will ask if you want to cancel them too. Say yes and we'll stop every active campaign for the part you're canceling in a single click.

Worth knowing: canceling still works after your song has gone out to curators. Any curator who hasn't responded yet has the submission pulled from their queue, and those credits come back to you. Only the credits for curators who already reviewed your song are spent.

That makes canceling the right move if you've spotted a problem mid-campaign, like realising you uploaded the wrong mix.

What about an active Meta ad?

Canceling the Meta part of the package (or canceling everything) handles the ad cancellation on its own and rolls any unspent credits into the refund total automatically.

Confirming the cancel

You'll see a confirmation screen showing exactly how many credits will be refunded for the part (or parts) you're canceling. Hit confirm and the credits land back in your balance right away.

No pause option

Parts and packages are either active or canceled: there's no pause. A part cancel comes close, since you can later resume it by adding credits back, but it's still a cancel of what was running. If you want to temporarily stop the curator side without canceling, reach out and we'll see what's possible.